Advice
UGC, explained simply.
Longer answers to the questions that come up most often in UGC collaborations.
What UGC really is, why brands use it, and why it's different from traditional advertising.
What is UGC?
UGC stands for user-generated content.
Put simply, it's content that looks like a video made by a real person, not a classic ad. A person might show a product, share their experience, talk about using it, or simply weave the product into their everyday life.
UGC can be a product showcase, a how-to-use video, a review, an unboxing, or a video that shows a problem and its solution.
Why do brands use UGC?
On social media, classic ads are easy to spot and just as easy to scroll past.
UGC blends in better with the content people are already watching on Instagram, TikTok, or Facebook. It feels more natural and gives the product a human face.
That doesn't mean UGC should be random or thrown together. A good video is still built on a clear idea: who you're speaking to, what you want to say, and why it should matter to the viewer.
What makes good UGC?
To me, UGC doesn't need to be perfect or overly staged. It does need to look good, be easy to follow, and still feel like content made by a real person.
That simplicity and authenticity is exactly why brands use UGC.
What shapes the price of a UGC video, what's usually included, and when usage rights or ad usage add to the cost.
What determines the price of a UGC video?
The price of a UGC video doesn't depend only on how long it is. A whole range of factors affect it, and they can significantly change the workload behind a seemingly simple video.
Factors that affect the price include:
- whether the creator comes up with the idea and writes the script themselves
- how much filming is needed
- how complex the editing is
- whether extra footage is needed
- whether one video is turned into several different versions
- whether different hooks/openings are needed
- whether raw footage is requested
- whether the content is used organically or in paid advertising
- how long and in which channels usage rights are wanted
That's why two videos of the same length don't always cost the same.
How much does a UGC video cost in Estonia?
There's no single fixed market price. In Estonia, a UGC video can start at around €80 and go up to several hundred euros.
The price depends on the creator's experience, the scope of work, the video format, usage rights, and what the specific offer includes.
A simpler video with one camera angle and lighter editing may cost less. A more thorough ad video with several versions, extra footage, and longer usage rights can cost considerably more.
When comparing quotes, it's worth looking not just at the final price but also at what you actually get for it.
What's usually included in the price of a UGC video?
A UGC video price usually includes at least planning, filming, and editing.
Many creators also offer idea development, script writing, on-screen text, voiceover, extra footage, or different versions of the same video.
It's important to also discuss usage rights before starting the collaboration.
Organic use on the brand's own social media channels and paid advertising use are not always the same thing, and they may be priced differently.
Is it cheaper to order several videos at once?
Often, yes.
With multiple videos, some of the planning and filming can be done at the same time, which is why many creators offer packages at a lower price than separate individual videos.
A package can also be a good solution if a brand wants to test different messages, openings, or video formats.
Is UGC also done as a barter deal?
Yes, but barter doesn't automatically mean free work.
The creator contributes time, ideas, filming, editing, and their own face to the collaboration. So sending a product alone isn't always sufficient payment.
I only do barter collaborations when the product or service is genuinely useful to me and its value matches the amount of work involved.
If I wouldn't use or buy the product myself, barter isn't a good basis for collaboration for me.
What to think through before requesting a quote?
It's good to know at least the following:
- how many videos are needed
- where the content will be used
- whether the video will be used in paid advertising
- how long usage rights are needed for
- whether the creator develops the idea and script, or the brand provides them
The more precise the initial information, the more accurate the quote can be.
You can always find my up-to-date prices in the price list.
When a brand needs a UGC creator and when it needs an influencer, and why these two types of collaboration are not the same thing.
A UGC creator and an influencer can make fairly similar videos. Both can appear on camera, talk about a product, and work with brands.
The biggest difference, however, isn't what the video looks like. The difference is in what the brand is actually buying with the collaboration.
With an influencer, the brand buys access to their audience
An influencer is someone who has built a following on their own social media channels. When a brand collaborates with them, the content is usually published on the influencer's own account.
So the payment isn't just for making the video. Value also comes from the fact that the product or service reaches the influencer's followers.
The larger and more active their audience, the greater the value of the collaboration can be.
An influencer collaboration works well, for example, when the goal is to reach new people, gain visibility quickly, or tap into the trust the creator has already built with their followers.
With UGC, the brand is primarily buying content
A UGC creator doesn't need a large following, because in most cases the brand isn't buying reach from them.
The brand commissions a video or photos and uses them in its own channels, such as social media, its website, or ads.
That's why, with a UGC creator, what matters more is whether they can produce good content, whether their style fits the brand, and whether they can present the product or service naturally.
Follower count can be a nice bonus, but it isn't the main point of a UGC collaboration.
Can a UGC creator also post the video on their own account?
Yes.
These two forms of collaboration don't have to be completely separate. A UGC creator may also have their own audience, and with agreement, they can post the created content on their own account.
In that case, it's already a combination: the brand gets both content and reach.
In my case, posting on my own channel isn't automatically included in the price of a UGC video. If a brand wants me to also publish the collaboration on my own account, we agree on that separately.
What about video usage rights?
With UGC, it's usually important to agree from the start on where and for how long the brand may use the video.
For example, organic use on the brand's own channels may be one thing, and paid advertising use another.
With an influencer collaboration, the basic agreement might simply be that the influencer publishes the post on their own account. That doesn't automatically mean the brand can take that same video and start using it in its ads.
For that, usage rights need to be agreed on separately.
Which is better for a brand?
It depends on the goal.
If a brand needs content to use on its own Instagram, TikTok, website, or ads, a UGC creator is often the more logical choice.
If the goal is to reach a specific creator's followers, gain visibility, and tap into the trust they've built with their audience, an influencer collaboration is more suitable.
And sometimes it makes the most sense to use both.
For example, a brand might order several videos from a UGC creator for ads while also collaborating with an influencer who introduces the product to their own followers.
These aren't competing options — they simply solve different tasks.
The simplest way to remember the difference
With an influencer, the brand is mainly buying access to an audience.
With a UGC creator, the brand is mainly buying content.
Both can make great videos. The question is what the brand actually needs at that moment.
What to look for in a portfolio, what questions to ask before working together, and how to tell if a creator's style fits your brand.
When choosing a UGC creator, it's not enough to just look at whose videos look the prettiest.
What matters more is whether the creator fits the brand, the product, and the target audience, and whether their content achieves the purpose it's meant for.
Look at the portfolio, but not only the visuals
A portfolio quickly gives you a sense of a creator's style, camera work, editing, and how natural they come across on video.
It's also worth checking whether all their videos look the same or whether the creator can produce different types of content.
A good sign is a portfolio that shows product showcases, voiceover videos, how-to-use videos, talking-head format, and content with varying pacing.
If every video looks exactly the same, it's worth considering whether that style actually suits your brand.
Does the creator fit your target audience?
UGC feels most believable when the person in the video comes across as a genuine user of that product or service.
This doesn't mean every creator has to be exactly the same age as the target audience, but their demeanor, way of speaking, and lifestyle need to feel credible to the viewer.
If you're selling a product to women aged 35–50, a video made by a 19-year-old creator might not always be the most logical choice. And vice versa.
A creator who matches the target audience helps make the message feel more natural.
Can the creator actually talk, or only shoot pretty footage?
These are two different skills.
Some collaborations mainly need strong visuals. Others require someone who can speak naturally on camera, explain a product, or deliver a voiceover convincingly.
If you need a video where the creator speaks to the camera, definitely check how they speak beforehand.
Does it sound natural? Is the pacing good? Do they seem comfortable, rather than reading off a script?
How important is follower count?
With UGC, a large following usually isn't the main selection criterion.
If a brand is buying a video from a creator for its own channels or ads, the quality and fit of the content matters far more than how many people follow the creator on Instagram.
Follower count becomes more relevant if you want the creator to also publish the video on their own account.
In that case, it's worth looking not just at the follower count but also at who their followers are and how actively they engage with the content.
Ask the right questions before collaborating
Before starting a collaboration, it's worth discussing at least:
- how many videos or photos are needed
- what the goal of the video is
- who develops the idea and script
- how long the video should be
- when the material will be ready
- how many rounds of revisions are included in the price
- where the brand may use the content
- whether the video will go into paid advertising
- how long usage rights are needed for
The clearer the agreement before filming, the lower the chance that both sides end up with a different understanding afterward of what was ordered.
The cheapest option isn't always the cheapest
UGC prices can vary quite a lot.
The cheapest offer might seem like a good choice at first glance, but if the video doesn't fit the brand or has to be redone later, it may not end up being cheaper at all.
The same applies to the most expensive creator. A higher price doesn't automatically mean they're the right fit for your brand.
It's better to look at the whole picture: style, experience, communication, quality of work, and whether the creator understands who the video is meant for.
A good collaboration starts with fit
In my view, a good UGC collaboration is one where both sides have a fairly clear idea from the start of what's being done and why.
A brand doesn't need to script out every second for the creator, but the creator needs to understand the goal, the product, and the target audience.
And if the style, communication, or expectations don't align from the start, it's better to realize that before filming than after.
What UGC usage rights mean, the difference between organic and paid use, and why it's worth agreeing clearly on the usage period before working together.
What are UGC usage rights?
When a brand commissions a UGC video from a creator, that doesn't automatically mean the video can be used anywhere and for an unlimited time.
Usage rights determine where, how, and for how long the brand may use the content that was created.
This matters to both the brand and the creator, because using the same video on the brand's own Instagram account and using that same video for months in paid advertising are not quite the same thing.
What's the difference between organic and paid use?
Organic use usually means the brand uses the video on its own social media channels, such as Instagram, TikTok, or Facebook, without putting ad spend behind it.
Paid use means the video is used as an advertisement and its reach is boosted with ad spend.
With paid advertising, a single video can reach a very large number of people and may be used repeatedly over a longer period. That's why many UGC creators charge separately for paid usage.
How long is the usage right granted for?
That depends on the creator and the agreement.
I prefer to make things as simple as possible for the brand and offer the option to purchase unlimited usage rights for a UGC video. That way the brand doesn't need to keep track of when the advertising usage period ends, contact me again, or buy additional usage rights later.
To me it makes more sense that once a brand has commissioned a video and usage rights are agreed on, they can keep using that content afterward without worrying about a separate deadline.
Does buying a video mean the brand owns it completely?
Not necessarily.
Commissioning a UGC video usually means the brand receives the agreed usage right, not automatically all rights to the content forever.
If a brand wants full and unlimited usage rights, it's worth stating that right at the start of the collaboration.
The same applies to things like raw footage, different cuts, or the right to edit the video. These may not automatically be included in the standard UGC video price.
Can the same video be used across multiple channels?
Yes, if it's agreed on.
For example, the same video might work well on Instagram, TikTok, Facebook, and a website.
If a brand wants to use the video not just on social media but also in paid ads, an online store, or elsewhere, it's worth discussing this before work begins.
The more precise the agreement, the fewer questions arise later.
Why do usage rights matter at all?
Usage rights determine where and how the brand may use the created content. This matters even when the usage period is unlimited, because before the collaboration it needs to be clear whether the video is going only into organic social media, into paid advertising, or also, for example, onto a website and other channels.
What should be agreed on before working together?
Before filming, at least the following should be clear:
- where the video will be used
- whether the use is organic or paid
- how long the usage right lasts
- whether the video may be edited or re-cut
- whether the brand also needs raw footage
- whether the content will be used only in Estonia or in other markets too
These points don't need to be complicated, but they should be equally clear to both sides.
It's easier to agree beforehand than afterward
To me, usage rights are one of those things worth simply discussing before starting a collaboration.
That way the brand knows exactly what it's getting, and the creator knows how their content will be used.
A clear agreement makes the collaboration much easier for both sides.
How a UGC collaboration moves from first contact to a finished video, what's worth agreeing on beforehand, and what makes the whole process easier for both sides.
A UGC collaboration doesn't have to be complicated, but a few things are worth clarifying before filming.
The more precise the agreement at the start, the simpler the whole process is for both the brand and the creator.
First contact and mapping out the need
Collaboration usually starts with the brand writing about what they need.
It's good to know right away at least:
- how many videos or photos are needed
- what product or service is involved
- who the content is aimed at
- where the content will be used
- whether it's organic content or paid advertising
- by when the material is needed
If all the details aren't set yet, that's fine. The concept can become more precise as the collaboration progresses.
Quote and agreement
Once the scope of work is clear, the price, deadline, and usage rights can be set.
At this stage, it's also worth agreeing on:
- whether the creator or the brand develops the idea and script
- how many rounds of revisions are included in the price
- whether raw footage is needed
- whether multiple versions of the video will be made
- how long the content may be used
The clearer these points are before starting, the fewer misunderstandings arise later.
Sending the product or getting familiar with the service
If it's a physical product, the brand usually sends it to the creator.
I prefer to genuinely get to know the product before filming. That way I understand how it works, what I like about it, and how to talk about it naturally in the video.
The same logic applies to a service or app. Before creating the content, I want to understand what I'm showing in the video and why it should matter to the viewer.
Idea and script
In some collaborations, the brand provides a ready-made brief or script.
Other times, the brand only gives the core message, and the creator figures out how to structure the video.
In my case, I often develop the idea, the video structure, and the text myself, but I always take into account the brand's goal, target audience, and desired message.
Good UGC shouldn't sound like a memorized ad script. The message should be clear, but the delivery should feel natural.
Filming and editing
Once the idea is set, filming follows.
Depending on the video, this might involve speaking to the camera, using the product, extra footage, or a voiceover.
After filming, the video goes into editing. That can include cuts, on-screen text, music, subtitles, and other necessary details.
First version and revisions
Once the first version is ready, the creator sends it to the brand for review.
At that point, the brand can check that everything important is included and that the video matches the agreement.
Minor revisions might include changing text, cuts, or some detail.
But if the whole concept or message of the video changes after filming, that may already mean additional scope of work.
Finished video and usage
Once the video is approved, the brand receives the final file or files.
The content is then used according to the agreement, for example in:
- social media
- the website
- a product page
- paid advertising
If paid advertising use wasn't part of the original agreement, it's worth agreeing on that separately before launching the ad.
How long does a UGC collaboration take?
That depends on the scope of work and the creator's schedule.
A simple single video can be ready quickly, while a larger package or more complex content takes more time.
It's good to state the required deadline right in the first message, especially if the video is tied to a campaign, a launch, or a specific date.
A good collaboration doesn't have to be complicated
For me, a UGC collaboration works best when both sides have a clear idea from the start of what's being made, for whom, and why.
The brand doesn't need to arrive with a finished script, and the creator doesn't need to guess everything on their own.
Good information, a clear goal, and normal communication are enough.